FAQ · Quick answers

AiBE FAQs for FM, HVAC,
and Building Operations

Straight answers on AiBE, Primustech, industry coverage, HVAC support, and the best place to start for your facility in Singapore.

FAQ

Quick answers before you book a demo.

If you are comparing sectors, products, or use cases, this is the fastest place to get oriented.

What is AiBE and who is it for?

AiBE is Primustech's facilities management AI platform for Singapore. It is built for FM leaders, engineers, technicians, operators, and service teams that need faster access to SOPs, service history, live building data, and operational workflows in plain language.

Should I start with an industry page or the solutions page?

Start with an industry page when your evaluation is tied to a specific environment, such as commercial buildings, data centres, hospitality, semiconductor and industrial, or transport. Use the solutions page when you want a clearer side-by-side view of AiBE's main workflows and platform layers.

Where should a commercial HVAC team start?

Teams looking at commercial HVAC maintenance, chillers, and AHU support should start with the commercial HVAC page. Brand-specific equipment questions can then move into the HVAC brand hub and the relevant brand guide.

When should I use the semiconductor and industrial page instead of the commercial HVAC page?

Use the semiconductor and industrial page for cleanroom, semiconductor, process cooling, and critical-environment searches. It is built for ISO 14644, UPW, AHU troubleshooting in industrial facilities, and other high-criticality FM contexts.

When should I use the aircon technician hub?

Use the aircon technician hub when the work is hands-on: installs, servicing, repairs, chemical wash, or troubleshooting. It is written for technicians, contractors, and service teams that need practical support rather than a broad procurement overview.

When are the HVAC brand guides useful?

They are most useful when your team is working from the equipment already in front of them. Dedicated Daikin, Carrier, Trane, YORK, Mitsubishi Electric, Hitachi, McQuay, Dunham-Bush, Toshiba, and Panasonic guides give technicians and FM teams a more direct starting point than a single generic HVAC overview.

Does AiBE replace our CMMS or BMS?

No. AiBE works best as the conversational layer on top of connected maintenance workflows, connected building systems, and the operational documents your team already uses.

Which industries does Primustech support with AiBE?

Primustech positions AiBE across commercial buildings, data centres, hospitality, semiconductor and industrial environments, and transport hubs. Each page is written around the operating language, FM concerns, and buyer questions of that sector.

How does AiBE help with Singapore-specific FM requirements?

The site and product positioning are built around Singapore-specific regulatory and operating language such as GreenMark, BCA compliance, NEA energy reporting, ISO 14644, SEMI standards, and transport infrastructure FM requirements.

How do I request a demo for my facility?

Use the contact page and specify your facility type, operating context, and the problem you want to solve. Primustech can then tailor the demo around the right industry, HVAC, or service-team scenario.

Best place to start

See the best fit for your team.

Whether you are evaluating by industry, HVAC scope, or day-to-day service work, these options point you in the right direction.

B2B

Pembeli berasaskan industri

Pasukan komersial, data centre, hospitality, semikonduktor dan pengangkutan biasanya mendapat gambaran paling jelas daripada industry hub.

Lihat industri →
STACK

Penilai produk

Gunakan halaman solutions untuk melihat Scholar, Operator, sokongan semakan komersial dan lapisan sistem yang disambungkan secara bersebelahan.

Bandingkan solutions →
HVAC

Pasukan commercial HVAC

Mulakan di sini untuk chiller, AHU, FCU, sistem VRF dan hab jenama HVAC.

Lihat commercial HVAC →
TECH

Pasukan juruteknik dan servis

Paling sesuai untuk pemasangan aircon, servicing, pembaikan, chemical wash dan troubleshooting.

Buka technician hub →

Still deciding where to start?

Share the facility type, service scope, or product questions you want to explore and we will point you to the strongest AiBE starting point.

Bercakap dengan Primustech →